Terms of Service

By accessing or using the CARLA Evaluation Platform ("Service") provided by Autonomy Heroes ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and Autonomy Heroes. If you do not agree to these Terms, you may not access or use our Service.

The CARLA Evaluation Platform provides:

• Autonomous vehicle engineering skill assessments using CARLA simulation
• Objective, bias-free evaluation of candidate technical capabilities
• Detailed performance reports and hiring recommendations
• Industry benchmarking and comparative analysis
• Custom evaluation scenarios for specific role requirements

3.1 Regulatory Compliance

Our platform complies with:

• NYC Local Law 144: Bias audits, notifications, and data provision requirements
• Illinois AI Bias Act: Impact assessments and disclosure requirements
• GDPR & CCPA: Data protection and privacy compliance
• EEOC Guidelines: Equal employment opportunity standards

3.2 Bias Auditing

We conduct annual bias audits examining:

• Selection rates across protected classes
• Impact ratios and statistical significance
• Intersectional analysis of assessment outcomes
• Algorithmic fairness metrics

3.3 Candidate Rights

Candidates have the right to:

• Receive notification of AI tool usage
• Request alternative selection processes
• Access their assessment data and scores
• Appeal assessment outcomes
• File complaints with regulatory authorities

4.1 Data Collection

We collect and process:

• Candidate performance data during evaluations
• Technical competency measurements
• Assessment interaction logs
• Demographic data for bias monitoring (when provided)

4.2 Data Security

We implement:

• SOC 2 Type II certified infrastructure
• End-to-end encryption for all candidate data
• Access controls and audit logging
• Regular security assessments and penetration testing

4.3 Data Retention

Assessment data is retained for:

• Performance Results: 7 years (compliance requirement)
• Personal Information: 3 years or until deletion requested
• Audit Records: 7 years (regulatory requirement)
• System Logs: 1 year

Clients agree to:

• Provide accurate candidate information and consent
• Comply with applicable employment laws and regulations
• Notify candidates of AI tool usage as required by law
• Maintain confidentiality of assessment results
• Use evaluation results as one factor in hiring decisions
• Provide accommodation for candidates with disabilities

6.1 Service Level Agreement

We provide:

• Uptime: 99.9% availability SLA
• Response Time: 24-hour response to critical issues
• Evaluation Processing: Standard completion within stated timeframes
• Support: Business hours technical support

6.2 Scheduled Maintenance

We reserve the right to perform scheduled maintenance with 48-hour advance notice. Emergency maintenance may be performed without advance notice.

7.1 Fees

Evaluation fees are based on selected package type, number of candidates, and processing urgency as displayed in our pricing calculator.

7.2 Payment Terms

• Payment due upon completion of evaluation
• Net 30 payment terms for enterprise accounts
• Late fees of 1.5% per month on overdue amounts
• Right to suspend service for non-payment

7.3 Refunds

Refunds available for cancelled evaluations prior to candidate assessment start. No refunds for completed evaluations except in cases of documented service failure.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed fees paid for the specific evaluation
• We are not liable for hiring decisions made based on evaluation results
• We disclaim liability for indirect, consequential, or punitive damages
• Evaluation results are one factor and should not be the sole basis for hiring decisions

Autonomy Heroes retains all rights to the CARLA evaluation platform, including:

• Assessment methodologies and algorithms
• Evaluation scenarios and test cases
• Platform software and infrastructure
• Aggregated performance benchmarks

Clients receive a limited license to use evaluation results for hiring purposes only.

10.1 Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

10.2 Arbitration

Disputes shall be resolved through binding arbitration under the American Arbitration Association Commercial Rules, except for:

• Intellectual property disputes
• Claims under $10,000
• Regulatory compliance issues

Either party may terminate:

• Immediately for material breach of Terms
• With 30 days notice for convenience
• Immediately for non-payment after 15-day cure period

Upon termination, data retention follows regulatory requirements and our Privacy Policy.

We may update these Terms to reflect:

• Changes in applicable laws or regulations
• Service improvements or new features
• Security or compliance requirements

Material changes will be communicated with 30 days advance notice. Continued use constitutes acceptance of updated Terms.